Job Description

A client-focused software firm in Toronto is seeking a Customer Onboarding Specialist to guide new customers from signup through early adoption. This role involves conducting onboarding sessions, helping customers achieve early successes, and ensuring a seamless transition from trial to daily use. The ideal candidate will possess strong communication skills, experience in customer onboarding, and an empathetic approach to guiding customers through new workflows. A proactive and organized working style is essential for success in this role.
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