Remote Online Chat Representative

Horizon Hotels Limited is seeking a dedicated and professional Remote Online Chat Representative to join our dynamic customer service team. In this role, you will be the primary point of contact for our valued guests, providing exceptional support and information via our online chat platform. You will handle a variety of inquiries, ranging from booking assistance and reservation modifications to answering questions about hotel amenities, local attractions, and special offers. Your ability to communicate clearly, empathetically, and efficiently will be crucial in ensuring a positive guest experience and reinforcing Horizon Hotels Limited's commitment to outstanding service. This is an excellent opportunity for an individual with a passion for hospitality and a knack for digital communication to contribute to a globally recognized brand from the comfort of their own home.

Key Responsibilities:

• Engage with guests in real-time through our online ch...