Remote Operations Lead – Client Accounts

A leading outsourcing firm is seeking an Operations Team Lead – Client Accounts to oversee daily performance and maintain strong client communication. This role requires experience in BPO, effective people management, and problem-solving skills. The successful candidate will lead talent, monitor productivity, and resolve issues efficiently. Candidates should be organized and capable of multitasking while supporting both clients and team members. This position operates within a fully remote work setup.
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