Job Description
Discover the perfect balance between working and enjoying the sun as a Payment Specialist for a technology company in a backoffice position. Are you fluent in Dutch and do you dream of remote work in an international work environment in a breathtaking holiday destination such as Portugal? Then this opportunity is for you!
Your responsibilities and impact as Payment Specialist will be:
Backoffice is the core of the role.
Handling Inbound Calls from customers replying to a callback request is mandatory.
Specialists perform Outbound Calls whenever applicable to clarify further information with customers.
Ensuring fast and swift resolutions for problems occurding during the lifetime of a web purchase.
Liaise with partners and provide direction for issue resolution to take the customer out of the loop for complex issues.
You will receive escalations from customer facing colleagues. <...
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