Job Description
A recognized innovator in education is seeking a Senior Manager, Technical Support to manage teams across products in a remote setting. The ideal candidate will have over 10 years of experience in customer care and at least 3 years of team leadership. Responsibilities include ensuring user support, improving team performance, and working on strategic initiatives. This role supports a culture of growth, emphasizing the importance of relationships and organizational skills. A comprehensive rewards package is offered, reinforcing well-being and work-life balance.
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