Job Description

A leading customer experience firm is seeking a Process Improvement Consultant for a remote role in Quezon City, Metro Manila. The successful candidate will analyze and improve People & Culture processes, ensuring they are optimized before digitization. Key responsibilities include assessing process maturity, documenting workflows, and collaborating with stakeholders to enhance operations. Candidates should have 4–6 years of relevant experience and a strong grasp of process improvement methodologies.
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