Job Description

A leading BPO provider is seeking a detail-oriented Real-Time Analyst to monitor workforce performance while working remotely from the Philippines. This role involves real-time monitoring of agent performance and compliance, alongside operational communication and support. The ideal candidate should possess at least two years of experience in similar roles, preferably in a BPO environment, and be skilled in using monitoring tools. A competitive pay rate of $5/hr plus benefits is offered, with opportunities for career growth in workforce management.
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