Remote Relationship Builder

Job Title: Bilingual Customer Service Representative

We are seeking highly motivated and dynamic professionals to fill the role of Bilingual Customer Service Representatives. This is a full-time, remote position that focuses on delivering exceptional service to our clients.

• This job involves handling inbound and outbound customer calls for U.S.-based small businesses, such as cleaning or electrical services.
• Responding to customer inquiries via phone, email, and live chat requires strong communication skills.

The ideal candidate will have advanced English and Spanish proficiency (spoken and written) with at least 2 years of call center experience required. Additional requirements include comfort in using multiple software programs simultaneously along with excellent communication skills active listening problem-solving abilities detail-oriented proactive organized time management capabilities independent work ethic long...