Job Description

A growing tech firm is seeking a proactive Renewal Specialist to oversee the renewal process for SMB customers. The role requires a detail-oriented individual comfortable with customer communications and contract negotiations. Responsibilities include managing renewals, addressing customer concerns, and identifying upsell opportunities. Ideal candidates should have at least 2 years of experience in renewals or customer service and strong proficiency in Salesforce. This is a fully remote role aligned with US business hours.
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