Job Description

A dynamic e-commerce solution provider is seeking a Customer Retention Specialist to enhance customer loyalty and engagement. The role involves analyzing churn metrics, designing strategic winback campaigns, and managing loyalty programs. Candidates must have over 1 year of experience in customer retention and be proficient with e-commerce CRM tools. This is a full-time remote position offering competitive salary and flexibility, catering to highly motivated self-starters ready to make a significant impact.
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