Job Description

A growing SaaS company in Toronto seeks a Customer Success Associate for a 9-month contract. The role involves managing client relationships, driving revenue growth, and ensuring customer satisfaction. The ideal candidate will have 1-2 years in client management, strong problem-solving and communication skills, and familiarity with CRM systems like Salesforce. This position is remote, focused on empowering educators with engagement strategies to improve client retention and product adoption. Compensation ranges from $70,000 to $75,000 for the contract duration.
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