Job Description

A technology service provider is seeking a Senior Manager, Customer Experience (CX) to lead a global team delivering exceptional support. This role involves optimizing customer operations with a focus on performance metrics and customer satisfaction. Candidates should have 6-10 years of CX leadership experience and be proficient in Zendesk. The company offers a competitive salary within the range of $108,400 to $142,300 CAD and promotes an inclusive workplace culture.
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