Remote Senior Service Designer, Customer Experience

A leading financial services firm is looking for a Senior Service Designer to create meaningful, user-centered experiences within a remote work environment in Canada. This role will focus on designing complex digital journeys by conducting user research and collaborating with cross-functional teams. Key responsibilities include service design, user advocacy, and workshop facilitation. Ideal candidates should possess over 5 years of service design experience and advanced user research skills. Competitive salary and a range of employee benefits are offered.
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