Job Description

A leading consulting firm in Canada is looking for a ServiceNow Functional Consultant. This role involves designing and optimizing service management processes within ServiceNow and leading ITSM and CSM transformations. The ideal candidate will have at least 5 years of experience in IT service management, strong process design skills, and the ability to effectively communicate with diverse stakeholders. The company offers a supportive, people-first environment with a commitment to work-life balance and professional development opportunities.
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