Remote Sr. Technical Account Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Technical Account Manager - REMOTE. In this role, you will serve as the primary liaison for assigned customers, ensuring their satisfaction from initial contract signing through implementation and ongoing support. The Technical Account Manager will collaborate with various teams to facilitate the delivery of services, manage resources, and identify growth opportunities. This position plays a vital role in enhancing customer relationships, driving successful outcomes, and contributing to better global health solutions through innovative healthcare data management.

Accountabilities

• Oversee project resource management and allocation across customer engagements.
• Manage customer onboarding and ensure seamless implementation of products/services.
• Act as the primary contact and trusted advisor for customers throughout the lifecycle.
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