Remote Track and Trace Assistant

Are you detail-oriented, process-driven, and passionate about accuracy in logistics? GH Logistics is hiring a Track and Trace Assistant with a strong focus on Quality Assurance to help us maintain high service standards across our growing fleet and partner network.

If you've worked in freight brokerage, transportation, or tracking operations, and thrive in roles where precision and consistency matter, this is your next career move.

About Us
At GH Logistics, we don't just move freight, we move with purpose. As we expand, we're looking for individuals who share our commitment to operational quality, compliance, and customer satisfaction.

Available schedule: 11 PM - 9 AM CST (San Antonio Texas Time Zone)

Important Before You Apply:

• Comfortable with rotational shifts as required
• Can work US hours (CST)
• Must use Hubstaff and Zoom with camera on during the entire shift
• Must have a reliable internet connection and professional remote setup

Apply here:

Key Responsibilities (with Quality Assurance Emphasis):

• Monitor and ensure the accuracy of real-time tracking and tracing data
• Validate asset movement and flag inconsistencies or tracking errors
• Ensure data entries meet compliance standards and internal QA metrics
• Perform cross-checks and audits of carrier documents and route histories
• Coordinate load status updates and delivery milestones with zero tolerance for errors
• Log, escalate, and follow up on any service failures or delayed tracking events
• Create, update, and maintain operational logs and performance scorecards
• Support ongoing efforts in process improvement and SOP compliance

What We're Looking For:

• Background in logistics, freight brokerage, or quality assurance preferred
• Experience in tracking, auditing, or data verification roles
• Typing speed of at least 50 WPM
• Strong communication skills (clear, professional, and confident)
• Proficient in Excel, Google Sheets, and documentation tools
• Strong analytical mindset and eye for detail
• Ability to work independently and manage multiple priorities
• Familiarity with Zoom, Hubstaff, and remote collaboration tools

Why Join GH Logistics?

• Be part of a growing company committed to quality and excellence
• Receive paid training and continuous skills development
• Work in a collaborative, feedback-driven environment
• Make real impact through operational and data integrity

Ready to raise the bar in logistics?
Apply today and grow with a company that values detail, accountability, and team success.

Learn more about us:

Due to the high volume of applications we receive daily, only candidates who meet the qualifications outlined in the job description will be contacted. We appreciate your understanding and interest in joining our team.

Job Types: Full-time, Commission

Pay: $14, $20,500.00 per month

Application Question(s):

• Can you share a situation where you identified a small error in tracking or documentation that, if left unchecked, could have created a larger operational issue? How did you catch it, and what steps did you take to prevent similar mistakes in the future?
• In logistics, delays and service failures can create high-pressure situations. Describe a time when you had to manage multiple tracking issues simultaneously while maintaining accuracy. How did you prioritize tasks, and what did you learn about your work ethic in that moment?
• Share an example of when you worked with others to solve a problem. What role did you play in reaching the solution?

Experience:

• US Logistics: 2 years (Required)
• US Freight Forwarding: 1 year (Required)
• US 3PL: 1 year (Required)

Language:

• English (Required)

Work Location: Remote