Job Description

A dynamic BPO company is seeking a Workforce Planning Analyst to maintain accurate forecasts and schedule plans. The ideal candidate will have 3+ years in workforce capacity planning and 5+ years in WFM experience. You'll be required to analyze staffing data and present findings to stakeholders. This full-time position necessitates excellent communication and organizational skills, proficiency with WFM tools, and a robust internet connection. Join us to foster brand growth by optimizing customer experiences.
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