Job Description

A business process outsourcing company is seeking a CX Tools Administrator to manage and optimize Zendesk CRM and associated platforms. This fully remote role includes responsibilities such as configuring workflows, supporting telephony tools, and training users. Applicants should have over 3 years of experience in Zendesk within a BPO setting, alongside strong analytical and communication skills. Join a supportive and growing team committed to exceptional service and long-term career development.
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