Renewal Manager

Computer Generated Solutions, Inc. Renewal Manager – Full time – Permanent Position

Corporate Profile

We provide custom learning solutions, channel partner enablement services and applications development. Since 1984, CGS has been delivering expert, cross‑industry solutions across multiple platforms. To learn more about us, visit

Job Role

As a Renewals Manager, you will play a critical role in the customer journey, ensuring strong customer retention and seamless subscription renewals. Reporting to the Program Manager – Renewals Team, you will manage relationships with a portfolio of customers, focusing on renewing software agreements, minimizing churn, and identifying opportunities for growth. This role requires a proactive and results‑driven individual who can balance strategic customer interactions with the execution of renewal processes.

Responsibilities

• Drive customer retention by managin...