Renewal Manager

Computer Generated Solutions, Inc.
Renewal Manager– Full time – Permanent Position

Corporate Profile:
We provide custom learning solutions, channel partner enablement services and applications development. Since 1984, CGS has been delivering expert, cross-industry solutions across multiple platforms. To learn more about us, visit

Job Role:
As a Renewals Manager, you will play a critical role in the customer journey, ensuring strong customer retention and seamless subscription renewals. Reporting to the Program Manager – Renewals Team, you will manage relationships with a portfolio of customers, focusing on renewing software agreements, minimizing churn, and identifying opportunities for growth. This role requires a proactive and results-driven individual who can balance strategic customer interactions with the execution of renewal processes.

Responsibilities:
•Drive customer retention by managing subscription renewals with a focus on maximizing gros...