Renewal Sales Representative

Focused on building and maintaining customer relationships, this role ensures timely license or product renewals, contributes to sales growth, and provides a best-in-class customer experience through effective communication and strategic account management.
**What you will be doing**:
- Provide customers with renewal dates and pricing details to facilitate timely renewals.
- Identify and pursue upsell opportunities within an established customer and territory base.
- Conduct online customer research to support renewal efforts and expand opportunities.
- Analyze customer feedback to capture product expectations, satisfaction levels, and potential attrition risks in the CRM system.
- Provide accurate monthly and quarterly sales forecasts.
- Collaborate with teams such as Sales Operations to ensure customer requirements are met.
- Build and maintain positive relationships to enhance customer satisfaction and retention.
**What you will likely bring**:
- Strong...