Job Description
Job Title: Renewal Specialist/Post Sales Associate/Customer Success Specialist
Experience Required: 1-2 years of sales experience (Preferred-: Edtech Sales,
SAAS Sales & Service Sales)
Location: Dehradun, Uttrakhand
Job Module: WFH / Onsite
Salary bracket: 3 LPA - 4.2 LPA + incentives
Company Overview: We’re Flexi Funnels – a very fast-growing Software company with 15000+ users in the last 3 years, are % a MONTH and are fully bootstrapped. Flexi Funnels is the most advanced funnel builder on the planet and it is powered with super-advanced features that you get nowhere else on any single platform on the entire internet. We are a team of 82 and expanding at a good pace.
We were the No.1 ranked software company in India on Trustpilot with more than 1500+ 5-star reviews. We have incredible proof of THOUSANDS upon THOUSANDS of SUCCESS STORIES of our customers getting results using our product. Long story short, we’re in our expansion phase and expecting 150% growth in 2025.
Know more about us by visiting the link: & Responsibilities:
- Exhibit strong time management skills by prioritizing tasks and focusing on high-impact activities.
- Oversee the end-to-end renewal process of existing customers.
- Collaborate with Sales teams to ensure a seamless renewal experience.
- Proactively identify and address potential renewal risks.
- Develop and implement strategies to enhance customer satisfaction and retention.
- Proactively communicate with customers, address their concerns, and ensure customer retention.
- Serve as the main point of contact for customers during the renewal process.
- Share information related to product updates, enhancements, and renewal offers with clients.
- Address client inquiries and concerns promptly and professionally, and initiate meaningful conversations.
- Identify opportunities for upselling and cross-selling.
- Maintain accurate records and documentation.
- Provide feedback to the product development team based on insights gathered from client interactions.
Skills & Qualifications Required:
- Proven track record in sales, customer success, or renewal roles.
- Excellent time management and organizational skills.
- Proficient verbal communication and interpersonal skills.
- Resilience and the ability to adapt to changing circumstances.
- Coachable and open to learning new techniques.
- Collaborative mindset and team-oriented approach.
- Ability to work independently and collaboratively within a team.
- Goal-oriented mindset with a drive to exceed targets.
Experience Required: 1-2 years of sales experience (Preferred-: Edtech Sales,
SAAS Sales & Service Sales)
Location: Dehradun, Uttrakhand
Job Module: WFH / Onsite
Salary bracket: 3 LPA - 4.2 LPA + incentives
Company Overview: We’re Flexi Funnels – a very fast-growing Software company with 15000+ users in the last 3 years, are % a MONTH and are fully bootstrapped. Flexi Funnels is the most advanced funnel builder on the planet and it is powered with super-advanced features that you get nowhere else on any single platform on the entire internet. We are a team of 82 and expanding at a good pace.
We were the No.1 ranked software company in India on Trustpilot with more than 1500+ 5-star reviews. We have incredible proof of THOUSANDS upon THOUSANDS of SUCCESS STORIES of our customers getting results using our product. Long story short, we’re in our expansion phase and expecting 150% growth in 2025.
Know more about us by visiting the link: & Responsibilities:
- Exhibit strong time management skills by prioritizing tasks and focusing on high-impact activities.
- Oversee the end-to-end renewal process of existing customers.
- Collaborate with Sales teams to ensure a seamless renewal experience.
- Proactively identify and address potential renewal risks.
- Develop and implement strategies to enhance customer satisfaction and retention.
- Proactively communicate with customers, address their concerns, and ensure customer retention.
- Serve as the main point of contact for customers during the renewal process.
- Share information related to product updates, enhancements, and renewal offers with clients.
- Address client inquiries and concerns promptly and professionally, and initiate meaningful conversations.
- Identify opportunities for upselling and cross-selling.
- Maintain accurate records and documentation.
- Provide feedback to the product development team based on insights gathered from client interactions.
Skills & Qualifications Required:
- Proven track record in sales, customer success, or renewal roles.
- Excellent time management and organizational skills.
- Proficient verbal communication and interpersonal skills.
- Resilience and the ability to adapt to changing circumstances.
- Coachable and open to learning new techniques.
- Collaborative mindset and team-oriented approach.
- Ability to work independently and collaboratively within a team.
- Goal-oriented mindset with a drive to exceed targets.
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