Renewals Associate

Location: Remote

Company - TalentGum

Industry: E- Learning

Employment Type: Full-time

Time - Night Shift

Reports to - Assistant Manager - Renewal Sales

About Talentgum-

TalentGum is a fast-growing ed-tech company committed to revolutionising extracurricular learning for children aged 5 to 14. With a global footprint, we offer live online programs in music, dance, public speaking, and more—designed to make high-quality learning engaging and accessible across international markets.

Role overview:

The Renewals Associate will be responsible for managing customer renewals, driving retention, and ensuring a seamless post-sales experience. The role involves proactive customer engagement through calls and follow-ups, supporting renewals and upgrades, and building strong, long-term client relationships. This position is target-driv...