Job Description
Location: Remote
Company - TalentGum
Industry: E- Learning
Employment Type: Full-time
Time - Night Shift
Reports to - Assistant Manager - Renewal Sales
About Talentgum -
TalentGum is a fast-growing ed-tech company committed to revolutionising extracurricular learning for children aged 5 to 14. With a global footprint, we offer live online programs in music, dance, public speaking, and more—designed to make high-quality learning engaging and accessible across international markets.
Role overview:
The Renewals Associate will be responsible for managing customer renewals, driving retention, and ensuring a seamless post-sales experience. The role involves proactive customer engagement through calls and follow-ups, supporting renewals and upgrades, and building strong, long-term client relationships. This position is target-driven and requires a balance of sales focus and customer service excellence to maximise renewal collections and customer satisfaction.
Company - TalentGum
Industry: E- Learning
Employment Type: Full-time
Time - Night Shift
Reports to - Assistant Manager - Renewal Sales
About Talentgum -
TalentGum is a fast-growing ed-tech company committed to revolutionising extracurricular learning for children aged 5 to 14. With a global footprint, we offer live online programs in music, dance, public speaking, and more—designed to make high-quality learning engaging and accessible across international markets.
Role overview:
The Renewals Associate will be responsible for managing customer renewals, driving retention, and ensuring a seamless post-sales experience. The role involves proactive customer engagement through calls and follow-ups, supporting renewals and upgrades, and building strong, long-term client relationships. This position is target-driven and requires a balance of sales focus and customer service excellence to maximise renewal collections and customer satisfaction.
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