Job Description

Our client, a fast-growing service renewal business, is looking to add a driven Renewals Account Manager to their expanding team. This role is perfect for someone with strong phone-based sales experience who can confidently speak to SMEs, practice managers, facilities managers, business owners and decision-makers.

You’ll be responsible for following up enquiries, contacting existing customers about renewals, and securing agreements before handing them over to the scheduling team. 90% of calls are renewals and 10% are warm leads of new prospects.


What You’ll Be Doing

  • Making outbound calls to businesses (SMEs and larger organisations) regarding renewal of services

  • Following up warm enquiries and lapsed clients

  • Closing the deal and passing confirmed renewals over to the scheduling team

  • Working towards daily call targets (approx. 65 calls per day)

  • Accurately using internal CRM and PC-based syste...

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