Renewals Manager-5

Overview

The Salesforce Associate Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities. Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce.

Responsibilities

• Develop and execute win/win negotiation strategies for small account contract renewals that maximize contract value while protecting and enhancing customer trust.

• Own and manage the renewals process in collaboration with the account teams

• Collaborate with internal resources such as Customer Success, Account Executives, and Sales Operations to ensure s...