Job Description
About The Role
The Renewals Manager will own a portfolio of scale and mid‑market SaaS customers, ensuring a smooth, timely renewal experience and strong long‑term customer relationships. You will be the commercial point of contact for your accounts, coordinating closely with Customer Support, Finance, Legal, Sales, Customer Success, and Sales Ops. You will provide ongoing account management and complete renewal service from engagement and account review, to quoting and negotiating commercial terms, through deal execution and opportunity close.
This role is responsible for internal health checks and ongoing account hygiene in Salesforce, with a strong emphasis on data quality, standardization of legacy contracts, and scalable processes.
The ideal candidate is comfortable working with APIs and product usage data, can understand each customer's unique use case and configuration, and is motivated to leverage AI-driven tools to manage the base at ...
The Renewals Manager will own a portfolio of scale and mid‑market SaaS customers, ensuring a smooth, timely renewal experience and strong long‑term customer relationships. You will be the commercial point of contact for your accounts, coordinating closely with Customer Support, Finance, Legal, Sales, Customer Success, and Sales Ops. You will provide ongoing account management and complete renewal service from engagement and account review, to quoting and negotiating commercial terms, through deal execution and opportunity close.
This role is responsible for internal health checks and ongoing account hygiene in Salesforce, with a strong emphasis on data quality, standardization of legacy contracts, and scalable processes.
The ideal candidate is comfortable working with APIs and product usage data, can understand each customer's unique use case and configuration, and is motivated to leverage AI-driven tools to manage the base at ...
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