Renewals Manager Sr

About the Opportunity

The Renewals Manager, part of the Revenue Operations organization, is responsible for leading the end-to-end renewal process for a portfolio of strategic or enterprise customers. This role focuses on retention, risk mitigation, and contractual accuracy — including the creation and management of renewal contracts — while ensuring outcomes align with both business objectives and customer goals. The Renewals Manager plays a critical role in maintaining Net Revenue Retention (NRR) by ensuring timely renewals, protecting recurring revenue, and identifying expansion opportunities for Customer Success or Sales to pursue.

What You’ll Get to Do

• Partner with AEs on full customer-facing renewal lifecycle for a defined portfolio of strategic or enterprise customers, from initiation through contract execution.
• Create, prepare, and issue renewal contracts in collaboration Finance and Legal, ensuring all terms...