Job Description

Repairs and Servicing Coordinator

FDHRMC_1767623430 Posted: 05/01/2026

Repairs and Servicing Coordinator
Monday to Friday
0800-1700
£27-28K
Based in East London

Duties will include but not limited to:

  • Deal with day-to-day telephone and email enquiries from tenants and Clients, in a timely and professional manner
  • To liaise with tenants and Clients as required ensuring a quality service is delivered and a level of customer satisfaction achieved.
  • Promote an efficient and professional image to all customers, always maintaining a high standard of customer service.
  • Daily allocation of workload to engineers on our System
  • To make appointments for gas, electric and plumbing jobs from email enquiries and Housing online portal
  • Review and monitor progress of works and book in further works.
  • Providing quotes, updating, and closing jobs and making sure jobs are financially complete.
  • Invo...
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