Job Description

Job Summary

ABOUT THE JOB

We’re looking for a responsible and skilled Customer Service Representative to join our team. This role is a pivotal team member with a comprehensive understanding of our service offers. They are the first point of contact for our customers, ensuring a seamless service experience.


Job Responsibilities

WHAT YOU WILL GET TO DO

As a Customer Service Representative at Cemex, your daily responsibilities will include: 

  • Customer Service: Efficiently process customer orders and credit card transactions through our centralized call system. Manage a high volume of calls with a focus on service excellence. 
  • Collaboration: Collaborate with quality control, sales, and production teams to guarantee timely delivery and service of products. 
  • Support: Address customer inquiries, providing accurate information and solutions. 
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