Representative, Enrollment II

Duration: 3 months (Possible Contract to Hire) Job Description: Responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrollments, terminations/cancellations, changes, renewals, and database updates. Receives and logs subscriber and member enrollment applications to the system. Responsibilities: Processes/keys applications including new enrollments, terminations/cancellations, changes, and renewals. Updates all electronic enrollment files. Works edit/error reports generated from membership transactions. Works with multiple operational areas to ensure relevant/appropriate group structure, status, benefits, and/or billing. May prepare and issue contracts, benefit books, and standard/custom ID cards. Responds to and resolves customer inquiries. Contacts plan administrators and internal and external customers to resolve issues/problems. Participates in special projects as assigned related to enrollment, billi...