Representative III, Member Services

Herbalife Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Overview

Herbalife Nutrition is a global company that has been changing people's lives with great nutrition products and a proven business opportunity for its independent distributors since 1980.

The Company offers high-quality, science-backed products, sold in over 90 countries by entrepreneurial distributors who provide one-on-one coaching and a supportive community that inspires their customers to embrace a healthier, more active lifestyle.

Position Summary

To answer incoming calls as well as support outbound call servicing Japan Members. Beside also to assist the Supervisor /Assistant Manager / Manager with supervision and administration in the contact center team.

To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems. To be the first point of contact for the contact center rep I and rep II in assistin...