Require a Customer Support Agent in Noida

Handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience.

Resolving day-to-day queries of the customers/merchants via call/chat.

 Oversee day-to-day management of campaigns and ensure brand consistency

 Ensure brand consistency in copy through tone, voice, and terminology

 Developing and implementing a timeline to achieve targets.

Requirements

  High level of drive, initiative, and self-motivation

● 1+ years’ experience in customer support

● Exceptional multi-tasking skills

● Strong problem-solving skills