Require a General Manager in Malaysia

Responsibilities

• Oversee all daily operations of the fitness facility, ensuring smooth execution and adherence to safety, hygiene, and service standards


• Develop and implement strategic plans to drive membership growth, retention, and revenue optimization


• Lead, train, and mentor a team of fitness instructors, front desk staff, and support personnel; conduct performance reviews and foster a culture of accountability and excellence


• Manage budgeting, financial reporting, and cost control, including vendor negotiations and expense monitoring


• Ensure compliance with local health, safety, and regulatory requirements, including licensing and insurance


• Design and execute member engagement programs, events, and promotional campaigns to enhance customer satisfaction and brand loyalty


• Monitor key performance indicators (KPIs) such as member acquisition, churn rate, class attenda...