Job Description
Job Description
- Develop, implement, and maintain quality assurance policies, procedures, and standards for administrative operations.
- Conduct regular audits and reviews of administrative processes, documentation, and workflows to ensure compliance and accuracy.
- Identify gaps, inefficiencies, and risks in current processes and recommend actionable improvements.
- Monitor key performance indicators (KPIs) related to administrative service delivery and report on trends and outcomes.
- Collaborate with department heads to align quality objectives with broader business goals.
- Train and mentor administrative staff on quality standards, documentation practices, and compliance requirements.
- Maintain comprehensive records of audits, findings, corrective actions, and follow-ups.
- Lead or support continuous i...
Apply for this Position
Ready to join TestHiring? Click the button below to submit your application.
Submit Application