Job Description
Please find below the requirement details received from Cognizant(Eytan Dallal) :
Manager Details:
Name: Eytan Dallal
Email: [email protected]
Mobile: (773) 592-0929
Requirement Details:
Here is the information:
At this time, we are trying to line up 4 India-based resources at a rate of $30 $32 per hour .
Key point: We are looking for ADMIN roles , not developer roles .
1. Project Overview
Client is seeking qualified suppliers to provide offshore or nearshore IT outsourcing staffing support for IBM Cloud Pak for Data (CP4D) and related components such as:
The objective is to transition existing onshore FTE responsibilities to lower-cost locations (India, LATAM) while maintaining high-quality operational support.
The engagement will span 30 months starting January 2026 , following the completion of contracting by December 2025.
Suppliers will be responsible for L1/L2/L3 support, patching, upgrades, compliance, performance optimization, and coordination with client and IBM teams. Expertise in Azure, OpenShift, Kubernetes, and ITIL is required.
2. Project Scope & Key Responsibilities
3. Required Skills & Experience
Thanks and Regards,
Ayush Kumar
Business Development Executive
Info Way Solutions LLC | 46520 Fremont Blvd, Suite 614 | Fremont, CA 94538
Phone- 925 835 2139
Mail- [email protected]
Website- www.infowaygroup.com
Manager Details:
Name: Eytan Dallal
Email: [email protected]
Mobile: (773) 592-0929
Requirement Details:
Here is the information:
At this time, we are trying to line up 4 India-based resources at a rate of $30 $32 per hour .
Key point: We are looking for ADMIN roles , not developer roles .
1. Project Overview
Client is seeking qualified suppliers to provide offshore or nearshore IT outsourcing staffing support for IBM Cloud Pak for Data (CP4D) and related components such as:
- Information Governance Catalog (IGC)
- Knowledge Catalog (IKC)
- Manta metadata tools
The objective is to transition existing onshore FTE responsibilities to lower-cost locations (India, LATAM) while maintaining high-quality operational support.
The engagement will span 30 months starting January 2026 , following the completion of contracting by December 2025.
Suppliers will be responsible for L1/L2/L3 support, patching, upgrades, compliance, performance optimization, and coordination with client and IBM teams. Expertise in Azure, OpenShift, Kubernetes, and ITIL is required.
2. Project Scope & Key Responsibilities
- Provide 24x7 L1/L2/L3 operational support for IBM CP4D and related components (IGC, IKC, Manta).
- Maintain and monitor OpenShift clusters running CP4D workloads in Azure (ARO) .
- Manage patching, upgrades, backup/restoration , and change coordination.
- Troubleshoot metadata management, data lineage, and integration issues.
- Collaborate with Client, IBM, and application teams on case management and escalations.
- Develop and maintain SOPs, runbooks, and automation for routine activities.
- Ensure security, compliance, and platform availability .
3. Required Skills & Experience
- Hands-on experience with IBM Cloud Pak for Data (CP4D) , especially IGC and Manta .
- Expertise in Kubernetes, OpenShift , and Azure (ARO) environments.
- Familiarity with ITIL processes (incident, change, problem management).
- Strong troubleshooting and communication skills.
- Experience supporting enterprise-grade data governance and metadata platforms .
Thanks and Regards,
Ayush Kumar
Business Development Executive
Info Way Solutions LLC | 46520 Fremont Blvd, Suite 614 | Fremont, CA 94538
Phone- 925 835 2139
Mail- [email protected]
Website- www.infowaygroup.com
Apply for this Position
Ready to join ? Click the button below to submit your application.
Submit Application