Job Description

RESPONSIBILITIES

  • • Manage daily performance to achieve productivity and accuracy goals

  • • Perform independent research via internet, phone, and e-mail, and web feed (articles queue) to collect event data for companies within and outside the DE page queues

  • • Determine if live dial in numbers and/or webcast links exist for confirmed events

  • • Augment international event data and call coverage with a major focus on the assigned region (Asia, Europe or America)

  • • Maintain an organized database of calls and contacts processed for the different queues/region

  • • Build professional relationships with IR departments to get information sent directly to us (distribution lists, etc.)

  • • Handle priority requests from the support team with a sense of urgency

  • • Initiative to carry out related tasks in line with the group's processes as needed

  • • Perform other tasks as assig...

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