Job Description
About The Job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Case Management Specialist
Type: Contract
Compensation: $30–$75/hour
Commitment: 10–20 hours/week
Role Responsibilities
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Case Management Specialist
Type: Contract
Compensation: $30–$75/hour
Commitment: 10–20 hours/week
Role Responsibilities
- Review and interpret case notes and structured queries to ensure accurate processing.
- Identify applicable policies or procedural documentation to guide responses effectively.
- Simulate resolution workflows for common and edge-case scenarios to improve system accuracy.
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