Research Operations Specialist

Department:
Product Design Department

Location:
Colombia

Description
We are expanding the team, we are looking for a person that would be responsable of the end-to-end research management: participant recruitment and panel administration, multichannel strategy design, segmentation management, and engagement.

Please notice that CVs in English will be considered primarily.
Responsibilities:

• Participant recruitment and panel management;
• Design, build, and manage a centralized, multi-channel participant recruitment strategy;
• Own and scale our internal research panel: establish segmentation, ensure data health, manage communications, and track engagement;
• Manage the end-to-end logistics for participant engagement, including screening, scheduling, communications, and the compliant and ethical management of incentives and rewards;
• Research infrastructure and tooling;
• Evaluate, procure, and act as the ...