Job Description

R74657-EN

Researcher, Customer Insights & Analytics

JP, Chiba, Chiba

  • Job ID: R74657-EN
  • Posted: May 29, 2024
  • JP-1
  • Full Time
  • QVC–

    • JP86093

    Junior Researcher participates and/ supports in design of projects and conducts research projects in support of global primary research plan.

    Department/team: Finance / Customer Insights and Analytics team

    Reports to: Manager, Research & Analytics

    Section 1: Responsibility Summary

    Under supervision of superior:

  • Collects and analyzes data. Synthesizes primary research data with transactional, behavioral, demographic and segment data to inform stakeholders of business issues and opportunities
  • Continuously drives toward reporting improvement and efficiency by simplifying and automating where possible, eliminating redundancy across the organization, refining metrics, and building new reports to support decision-making
  • Creates and distributes regular reports
  • Employs rigorous research methodologies. Employs new methodologies and technology to improve efficiency, accuracy, and timeliness of results
  • Provides data and analysis to support global consumer insights
  • Participates in communicating research results to executives and other stakeholders
  • Demonstrates proficiency in questionnaire design, survey execution, data analysis and communication of results. Proactively manages primary research projects to maintain rigorous methodology

    • Section 2: Required skills

  • 3-5 years or more of market research experience
  • Native level in Japanese and fluent in English (at least TOEIC 700)
  • Excel skills

    • Section 3: Other critical skills/knowledge

    Experience and /or has foundational knowledge to:
    understand research methodologies, including survey design, survey programming, survey analysis, and focus group design. 

  • conduct secondary sources and use of secondary survey research. 
  • conduct focus group moderation, with professional certification preferred
  • develop presentation of survey results and translation of complex findings into layman’s terms
  • synthesize survey results with other data sources
  • develop strong analytic skills
  • develop statistical methods
  • Skilled in or knowledge of data related software (SAS, SPSS, ASSUM, Quantum etc, R,
  •  Excel macro, Office Scripts etc)
  • Skilled in or knowledge of automation related software (Python, Excel macro, Office Scripts etc)
  • Skilled in or knowledge of survey building related software (Confirmit, Qualtrics, Questant, QIQUMO, Forms etc)

    • Share with your network

    Curated Experiences. Infinite Possibilities.

    Qurate Retail Group is a family of six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.

    When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!

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    2024 QVC, Inc. & HSN, Inc.

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