Job Description
**Reservation Agent – Arabic Speaker**
Are you customer-focused, detail-oriented, and fluent in Arabic? We are looking for a **Reservation Agent – Arabic Speaker** who will play a key role in driving room revenue while delivering accurate, professional, and friendly service to our guests.
**A little taste of your day-to-day:**
Every day is different, but you’ll mostly be:
+ Handling room reservation inquiries via phone, email, and online channels in **Arabic and English** .
+ Processing, modifying, and confirming reservations accurately in the hotel reservation system.
+ Providing clear information on room types, rates, packages, promotions, and hotel facilities.
+ Upselling rooms, packages, and services to maximize revenue opportunities.
+ Responding professionally to guest inquiries, special requests, and complaints related to reservations.
+ Coordinating closely with Front Off...
Are you customer-focused, detail-oriented, and fluent in Arabic? We are looking for a **Reservation Agent – Arabic Speaker** who will play a key role in driving room revenue while delivering accurate, professional, and friendly service to our guests.
**A little taste of your day-to-day:**
Every day is different, but you’ll mostly be:
+ Handling room reservation inquiries via phone, email, and online channels in **Arabic and English** .
+ Processing, modifying, and confirming reservations accurately in the hotel reservation system.
+ Providing clear information on room types, rates, packages, promotions, and hotel facilities.
+ Upselling rooms, packages, and services to maximize revenue opportunities.
+ Responding professionally to guest inquiries, special requests, and complaints related to reservations.
+ Coordinating closely with Front Off...
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