Reservation Agent

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Job Description

• Respond promptly and professionally to all room reservation inquiries via phone, email, and other communication channels
• Efficiently book accommodations for guests across various market segments, including leisure, business travel, and group bookings
• Accurately record all required reservation information in our Property Management System
• Upsell room types and additional services to maximize rev...