Reservation Agent, Global Call Centre

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you'll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

ROLE & RESPONSIBILITIES

• You will make, maintain, and change reservations for all Pursuit owned Hotels, Attractions, Transportation
• Handle inbound and outbound customer calls with professionalism, empathy, and efficiency
• Process reservations, changes, and cancellations in line with company policies
• Resolve guest issues or concerns promptly...