Job Description
**Reservation Agent**
We are seeking a detail-oriented and guest-focused **Reservation Agent** to support the hotel’s reservations function by delivering accurate, efficient, and professional booking services. This role is ideal for a hospitality professional with strong communication skills and experience in a **four- or five-star hotel environment** .
**A professional overview of your role:**
As a Reservation Agent, you will serve as a key point of contact for guests and partners, ensuring reservations are handled accurately while maximizing revenue opportunities and maintaining brand service standards.
**Key responsibilities include:**
+ Handling room reservation inquiries via telephone, email, and online channels in a professional and timely manner.
+ Processing new reservations, amendments, and cancellations accurately within the property management system.
+ Providing clear information on room types, rates, packages, promotions, and hotel...
We are seeking a detail-oriented and guest-focused **Reservation Agent** to support the hotel’s reservations function by delivering accurate, efficient, and professional booking services. This role is ideal for a hospitality professional with strong communication skills and experience in a **four- or five-star hotel environment** .
**A professional overview of your role:**
As a Reservation Agent, you will serve as a key point of contact for guests and partners, ensuring reservations are handled accurately while maximizing revenue opportunities and maintaining brand service standards.
**Key responsibilities include:**
+ Handling room reservation inquiries via telephone, email, and online channels in a professional and timely manner.
+ Processing new reservations, amendments, and cancellations accurately within the property management system.
+ Providing clear information on room types, rates, packages, promotions, and hotel...
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