Job Description
Tallet Nasr restaurant is looking for a reservation agent . The agent primarily handles phone reservations confirming availability, processing requests, and communicating with guests about their bookings. They also will handle cancellations, modifications, and special requests related to reservations.
Here's a more detailed breakdown of the role:
Responsibilities:
Answering phone calls:
Responding to inquiries about reservations, availability, and restaurant information.
Processing reservations:
Taking down guest details, and any special requests.
Managing reservations:
Entering reservations into the system, confirming bookings, and sending out confirmations.
Key Skills:
Excellent communication skills: Both verbal and written, to interact with guests effectively.
Strong organizational and multitasking abilities: Handling multiple reservations and inquiries simultaneously.
Ability to work under pressure: In a fast-paced environment, particularly during peak hours.
Here's a more detailed breakdown of the role:
Responsibilities:
Answering phone calls:
Responding to inquiries about reservations, availability, and restaurant information.
Processing reservations:
Taking down guest details, and any special requests.
Managing reservations:
Entering reservations into the system, confirming bookings, and sending out confirmations.
Key Skills:
Excellent communication skills: Both verbal and written, to interact with guests effectively.
Strong organizational and multitasking abilities: Handling multiple reservations and inquiries simultaneously.
Ability to work under pressure: In a fast-paced environment, particularly during peak hours.
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