Job Description

Job Description

Reservation Executive


Location: InfoPark,Kochi, 

Education: Graduation Mandatory

Experience: Minimum 2 years of experience in sales/telesales

Salary: ₹25,000 - ₹28,000 per month(Based on previous exp and package)

Requirement : Excellent Communication Skill is mandatory.

Work Timing: Rotational Night Shift



Responsibilities:

  • Handle domestic and international reservation requests for hotels, flights, and packages.
  • Manage group bookings, corporate reservations, and VIP clients efficiently.
  • Perform telesales activities — proactively call leads, promote travel products/packages, and convert enquiries into bookings
  • Upsell additional services such as insurance, transport, and upgrades.

  • Mentor and guide junior reservation executives when required.



Requirements

  • Graduation (Bachelor’s Degree)

  • Fluency in spoken and written English

  • Experience in the Sales domain 

  • Proficiency in MS Office

  • CRM knowledge is a plus



Requirements
Experience with Travel Systems, GDS Platforms PMS Systems CRM Software

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