Job Description


Company Description

Job Description

We are seeking a highly organized and customer-focused Reservation Supervisor to join our team in AlUla, Saudi Arabia. As a Reservation Supervisor, you will play a crucial role in managing our reservation department, ensuring exceptional guest experiences, and maximizing revenue through efficient booking processes.

  • Oversee and manage the daily operations of the reservation department
  • Train, mentor, and supervise reservation agents to maintain high service standards
  • Implement and monitor reservation policies and procedures to ensure accuracy and efficiency
  • Analyze booking trends and occupancy rates to optimize revenue and pricing strategies
  • Collaborate with other departments to ensure seamless guest experiences
  • Handle complex reservation inquiries and resolve guest issues promptly
  • Generate and analyze reports on reservation performance and key metrics
  • Stay updated on i...

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