Reservation Supervisor

Job Description

Please note that this is not an exhaustive list of everything that needs to be done. Anantara team members always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are :

• Assist in the effective operation of the Reservations department, to meet the business goals of the hotel.
• Ensure that all Standard Operating Procedures are being adhered to, by training all staff and monitoring their performance.
• Drive the implementation of all sales and promotional programmes of the hotel. Take personal responsibility for driving Upselling within the property.
• Ensure all team members are up to date with current information and data of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets & promotion, spa and health club, and other services and facilities. ...