Reservation Supervisor

We are seeking a highly organized and customer-focused Reservation Supervisor to join our team in AlUla, Saudi Arabia. As a Reservation Supervisor, you will play a crucial role in managing our reservation department, ensuring exceptional guest experiences, and maximizing revenue through efficient booking processes.

• Oversee and manage the daily operations of the reservation department
• Train, mentor, and supervise reservation agents to maintain high service standards
• Implement and monitor reservation policies and procedures to ensure accuracy and efficiency
• Analyze booking trends and occupancy rates to optimize revenue and pricing strategies
• Collaborate with other departments to ensure seamless guest experiences
• Handle complex reservation inquiries and resolve guest issues promptly
• Generate and analyze reports on reservation performance and key metrics
• Stay updated on industry trends and compet...