Job Description
Join us as a Reservations Agent/ Seniors Reservations Agent in Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong. You'll have ambition, talent and obviously, some key skills. We're looking for someone who can:
Financial returns:
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Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
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Promote the Hotel's (and IHG generally) products and services
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Prepare and execute action plans which increase reservation sales and associated business
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Record special billing arrangements for groups and conventions
People:
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Work along with direct manager to participate in periodic trainings and keep up to date with the latest developments
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Ensure that IHG Code of Conduct is followed at all times
Guest experience:
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